SHIPPING & RETURNS POLICY
Free Standard Shipping offer is valid on U.S. orders $99 or more placed online at danielcozy.com. No promo code is required to redeem free shipping. Select Standard Shipping during checkout. Offer is subject to change without notice.
Order processing usually takes 2-5 business days.
Express Shipping $20
INTERNATIONAL SHIPPINGInternational shipments will have additional tax/tariffs determined by the country we are shipping.
Items purchased online are eligible for return within 14 days of delivery. We do not offer refunds, but items may be returned for exchange or store credit.
To initiate your return, please email info@danielcozy.com referencing your order number and reason for the return/exchange. Our team will get back to you within 1-2 business days.
Returned/exchanged items must be in original condition, unworn with original packaging and tags.
Once we receive your return, a credit will be sent via email that can be used towards your next purchase online. Shipping costs are non-refundable and return shipping costs will be the responsibility of the customer.
SHIPPING NOTICE
All major carriers, including UPS, FedEx, and USPS, are experiencing significant shipping delays. USPS has reported unprecedented package increases and limited employee availability due to the impacts of COVID-19, which is causing them shipping delays/errors, and tracking inaccuracies. We appreciate your patience and remain committed to delivering your orders on time.
- Items tagged final sale cannot be returned or exchanged.
- Items purchased during seasonal sales cannot be returned or exchanged.
- You have up to 14 days upon receiving shipment to return items purchased on DANIELCOZY.COM.
- Orders must be returned by mail only.
- Item(s) purchased must be in new, unused condition with original tags still attached
- Once your order is received and inspected, a refund to your original payment method will be processed. Shipping Charges are non-refundable. Allow 3-5 business days for your refund to process.